Frequently Asked Questions
Welcome to the Island Family! Whether you are packing for a tropical holiday, a cruise, or simply looking for cool, breathable clothing for warm weather, we are here to help.
Shipping & Returns (Australia & New Zealand)
Where do you ship from?
We ship directly from our Australian warehouse.
Orders are packed and dispatched from Coffs Harbour, NSW, so Australian and New Zealand customers can receive their order without waiting for overseas shipping from our US store.
Orders are packed and dispatched from Coffs Harbour, NSW, so Australian and New Zealand customers can receive their order without waiting for overseas shipping from our US store.
How much is shipping within Australia?
We offer free shipping on Australian orders over $150.
Orders from $0 to $149.99 are charged a flat rate of $8 for Standard Mail. We also offer Australia Post calculated shipping options at checkout where available.
Orders from $0 to $149.99 are charged a flat rate of $8 for Standard Mail. We also offer Australia Post calculated shipping options at checkout where available.
How much is shipping to New Zealand?
Shipping to New Zealand is a flat rate of $15.
This rate applies to orders shipped from our Australian store to New Zealand.
This rate applies to orders shipped from our Australian store to New Zealand.
Do you ship to countries outside Australia and New Zealand?
Yes, but most international customers should shop via our US website.
Our Australian website mainly serves Australia and New Zealand. If you are shopping from outside these regions, our US website is usually the better option for shipping and service.
Our Australian website mainly serves Australia and New Zealand. If you are shopping from outside these regions, our US website is usually the better option for shipping and service.
Can I return my order?
We want you to be 100% happy with your purchase.
Full-priced items can be returned within 31 days as long as they are unworn and tags are attached. Please visit our Returns Page for full details, including any exclusions.
Full-priced items can be returned within 31 days as long as they are unworn and tags are attached. Please visit our Returns Page for full details, including any exclusions.
Fabric, Comfort & Beat The Heat
Why is West Indies Wear different from other resort brands?
We focus on pure, breathable cotton fabrics designed to help you stay cool.
Many resort styles on the market are made from synthetic fabrics that can trap heat and feel clingy in humidity. Our lightweight cotton fabrics are chosen because they breathe well, feel soft on the skin, and are more comfortable in hot weather.
Many resort styles on the market are made from synthetic fabrics that can trap heat and feel clingy in humidity. Our lightweight cotton fabrics are chosen because they breathe well, feel soft on the skin, and are more comfortable in hot weather.
Is cotton a good fabric for hot weather?
Yes, cotton is one of the best fabrics for hot and humid weather.
Cotton is breathable, lightweight, and comfortable against the skin. It allows air to circulate more freely than many synthetic fabrics, which is why so many women choose cotton when they want to feel cooler and less sticky in the heat.
Cotton is breathable, lightweight, and comfortable against the skin. It allows air to circulate more freely than many synthetic fabrics, which is why so many women choose cotton when they want to feel cooler and less sticky in the heat.
What should I wear in hot and humid weather?
The best clothes for hot and humid weather are lightweight, breathable, and loose-fitting.
We recommend pure cotton dresses, tunics, skirts, and sarongs that do not cling to the body. Relaxed fits, soft fabrics, and easy layers can make a big difference when you want to stay comfortable and still feel stylish.
We recommend pure cotton dresses, tunics, skirts, and sarongs that do not cling to the body. Relaxed fits, soft fabrics, and easy layers can make a big difference when you want to stay comfortable and still feel stylish.
I struggle with hot flashes or high humidity. Will these clothes help?
Yes, our collections are designed for women who feel the heat.
Whether it is tropical humidity, warm Australian weather, or personal summers, our lightweight cotton fabrics and generous cuts are designed to help heat escape instead of feeling trapped against your skin.
Whether it is tropical humidity, warm Australian weather, or personal summers, our lightweight cotton fabrics and generous cuts are designed to help heat escape instead of feeling trapped against your skin.
Do I need to iron your clothes?
Generally, no. Most of our styles are designed to be wash, hang, and wear.
Many of our fabrics are textured or crinkle cottons that suit a relaxed, easygoing look. If you prefer a crisper finish, a quick steam is usually enough.
Many of our fabrics are textured or crinkle cottons that suit a relaxed, easygoing look. If you prefer a crisper finish, a quick steam is usually enough.
Sizing, Fit & Coverage
I have trouble finding clothes that fit my arms. How are your sleeves and armholes cut?
We design for comfort, with relaxed shapes and deeper armholes.
Many women tell us they dislike tight armholes or sleeves that feel restrictive. Our tunics and dresses are designed with comfort in mind, giving you more room to move and helping you feel less restricted in the heat.
Many women tell us they dislike tight armholes or sleeves that feel restrictive. Our tunics and dresses are designed with comfort in mind, giving you more room to move and helping you feel less restricted in the heat.
What is your size range?
We carry sizes from XS to 3XL.
Our 3XL is equivalent to a size 28. Our styles are known for their generous fit, so many customers find they do not need to size up. You can view our full Size Guide here.
Our 3XL is equivalent to a size 28. Our styles are known for their generous fit, so many customers find they do not need to size up. You can view our full Size Guide here.
Are your clothes good for women who want more coverage?
Yes, many of our styles are chosen specifically for comfort and coverage.
Our customers often look for easy pieces that skim over the body, cover the upper arms, and feel flattering without being tight. Tunics, relaxed dresses, cotton cardis, and easy layers are especially popular for this reason.
Our customers often look for easy pieces that skim over the body, cover the upper arms, and feel flattering without being tight. Tunics, relaxed dresses, cotton cardis, and easy layers are especially popular for this reason.
Travel, Cruises & Easy Packing
Are West Indies Wear clothes good for cruises and tropical holidays?
Yes, our clothing is designed with tropical travel in mind.
Lightweight cotton fabrics, easy-to-pack styles, and relaxed fits make our dresses, tunics, sarongs, and separates ideal for cruises, island holidays, and warm-weather getaways.
Lightweight cotton fabrics, easy-to-pack styles, and relaxed fits make our dresses, tunics, sarongs, and separates ideal for cruises, island holidays, and warm-weather getaways.
What are the best clothes to pack for a tropical holiday?
The easiest tropical wardrobe starts with breathable cotton pieces you can mix and match.
A few cotton dresses, a sarong, a tunic, and lightweight separates can take you from the beach to lunch, sightseeing, or dinner without overpacking.
A few cotton dresses, a sarong, a tunic, and lightweight separates can take you from the beach to lunch, sightseeing, or dinner without overpacking.
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