Contact Us
Get in Touch — We'd Love to Hear From You
We're a small team based in Coffs Harbour, NSW — run by island girls, for island girls. We aim to reply to all messages within 1 business day (Mon–Fri, Australian Eastern Time). One Love! 🌺
Mon–Fri, AET
NSW, Australia
Ships from Nashville, TN
Quick answers before you send — we've got you!
What size should I order?
Our styles are cut in a generous, relaxed fit designed for warm weather. Check our Size Guide for measurements and fit tips. Important: XL is not the same as 1XL, and XXL is not the same as 2XL — always check the guide before ordering!
When will my order arrive?
We dispatch from Coffs Harbour within 48 hours (Mon–Fri). East Coast cities typically take 2–4 business days. See our Delivery & Returns page for full details.
Can I return or exchange my order?
Absolutely — full-price styles can be returned or exchanged within 31 days of receipt. Sale items can't be returned. Full process on our Delivery & Returns page.
Are your fabrics really pure cotton?
100% yes — no polyester, no rayon, no nylon. Ever. Every garment is pure cotton or linen, designed and tested specifically for hot, humid weather. Once you wear it, you'll never go back to synthetics!
Where are the clothes made?
Every print and design is created by Kim Van Loo in her Coffs Harbour studio. They're then manufactured by our fourth-generation family manufacturer in Delhi, India — a partnership we've trusted for over 12 years. They're inspected and certified by the Indian government annually.
Still need help? Send us a message below
Fill out the form and we'll get back to you within 1 business day. #onelove